Troubleshooting Chapin Products

The spray distribution seems to be inconsistent.

This usually means the nozzle is clogged. Remove the nozzle and clean it with warm soapy water to release any particles that might be stuck and impairing the spray pattern.

Why won’t my sprayer spray?

We usually ask if the sprayer is holding pressure and nothing is coming out. If that is the case, we walk the customer through the process of troubleshooting their shutoff handle after releasing pressure from the tank. For details, download our "tank pressurizes but does not spray" instruction sheet.

Why can’t I close the lid on my 1949 sprayer all the way?

Put the pump back in the sprayer, lock the handle and turn to the left all the way until it stops. At that point, the triangle piece should turn under the second lip. Watch a quick video to guide you.

Why is my stain spraying as a stream instead of a fan? (deck sprayer use)

The stain is too thick. Check stain application instructions (sometimes the only way to apply is with a brush). Contact the stain manufacturer to determine if there is a way to thin the stain. If not, the customer can either return sprayer to the store for a refund or look into renting a power sprayer.

Why won’t my backpack pressurize?

Many times it is because the piston collar has dried out. Lubricate the piston collar with a generous coating of petroluem jelly (Vaseline). If you continue to experience problems, contact Chapin customer service at 1-800-950-4458.

Why is my dripless extension wand dripping?

Call Chapin customer service at 1-800-950-4458

Why is nothing coming out of the nozzle?

The nozzle may be clogged. Clean the nozzle per chemical manufacturer instructions. If you continue to experience problems, contact Chapin customer service at 1-800-950-4458